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Customer Success and Content Manager

Bratislava, Slovakia
Full-time

We’re developing life-saving technology – an AI-powered clinical assistant aiding doctors with the diagnosis and personalized treatment of cardiovascular diseases, currently being tested in private beta in the DACH region, Belgium, Italy, Israel, and Slovakia, with an aggressive sales strategy planned to commence in Q3/2021. We are preparing for this milestone by growing our team!

Our multimodality solution is not constrained to general practitioners and cardiologists. Among our business models, we also cater to health insurance companies, telemedicine providers, and medical device manufacturers. We’re currently cooperating with several leading healthcare providers within the EU and are backed by several European early-stage VCs.

Who you are

We are looking for a dedicated and self-starting content writer to communicate our company’s product and vision to healthcare professionals, business partners and the public. You will manage our external communication content across all stages from ideation, drafting to publishing and optimization. Furthermore, you will also have the chance to learn from and support our Product and Business Development teams in managing our ongoing private beta pilot programs – that means gathering deep insights into user feedback and creating meaningful inputs for the Product Team to improve our AI-powered clinical assistant.

If you’re great in content writing with a feel for technology trends and attention to detail, management skills, and common sense to work on tasks without supervision, you’re the right person for the job!

What you’ll do

  • Utilize industry best practices and familiarity with the organization’s mission to produce blog articles, company newsletters and social media content
  • Manage and maintain social media and other platforms
  • Optimize SEO and manage analytics tools
  • Regularly test the product and document reports
  • Manage and communicate with users, collecting and analyzing their feedback
  • Continuously perform market research, analyze trends and competition

What you need

  • Professional English and Slovak proficiency level, especially in writing
  • Proven content writing or copywriting experience and excellent communication skills
  • Experience with content management, analytics, and marketing tools
  • Understanding of current market trends (technology, startups, AI)
  • Ability to understand digital health product space
  • Ability to create graphic content with a strong eye for visual composition
  • Experience in working with product and engineering teams to realize a market need
  • Attention to detail and a commitment to producing excellent work
  • Be an autonomous, high-energy and action-oriented
Apply now